Website Terms

These terms govern your use of the Coco Export Indo website. Separate written terms apply to every quotation, sample, order, payment, and shipment.

Last updated · 23 July 2026

1. Acceptance of these terms

By accessing or using cocoexportindo.com, you agree to these Website Terms and the Privacy Policy. If you do not agree, please do not use the website. The website is presented under the Coco Export Indo name from Bekasi, West Java, Indonesia.

2. Website information is not a quotation

Descriptions, photographs, applications, preparation methods, document examples, shipping information, and other website material are provided for general orientation. Natural agricultural materials can vary, and commercial feasibility depends on the agreed specification, quantity, packing, destination, regulations, and shipment conditions.

No website statement creates a sales contract. A transaction becomes binding only when the relevant parties accept a formal written quotation, proforma invoice, sales contract, or equivalent commercial document containing the applicable counterparty details and terms.

3. Product and shipment confirmation

• Product grade, treatment, test method, tolerances, and acceptance criteria must be agreed before production.
• Pack size, wrapping, pallet use, private marks, quantity, and loading plan must be confirmed in the commercial documents.
• Price, currency, payment terms, Incoterm, port, schedule, and validity period apply only as stated in the written quotation.
• Certificates and shipment documents are supplied only when agreed, applicable, and issued by the relevant provider or authority.
• Buyers remain responsible for confirming their destination-country import, labelling, treatment, and customs requirements.

4. Enquiries and account security

You agree to provide accurate, current information when sending an enquiry and not to impersonate another person or company. Do not submit passwords, payment-card data, unlawful material, malware, or unnecessary sensitive information.

Always verify bank details, the legal contracting party, and payment instructions against formally issued commercial documents. Contact us through the domain shown on this website if an instruction appears unusual or comes from an unrelated domain.

5. Permitted use

You may browse, link to, and print reasonable portions of the website for legitimate internal purchasing or evaluation. You may not disrupt the service, bypass security controls, harvest enquiry details, copy substantial parts of the site for republication, misrepresent an affiliation with Coco Export Indo, or use the website for unlawful activity.

6. Intellectual property

The website layout, written content, code, logos, and visual assets are protected by applicable intellectual-property laws or used under permission or licence. No ownership right is transferred to you. Product names and third-party marks remain the property of their respective owners.

7. Third-party services and links

The website may rely on or link to third-party services. Those services operate under their own terms and privacy practices. A link does not by itself mean that Coco Export Indo controls or endorses every statement on the linked service.

8. Availability and changes

We may update, suspend, or remove website content without notice. We aim to keep information useful and accurate but do not promise uninterrupted access or that every page will always be current, complete, or error-free. Material commercial details should be reconfirmed directly before a decision is made.

9. Disclaimer and responsibility

To the extent permitted by applicable law, the website is provided on an “as available” basis without warranties that go beyond an accepted written commercial agreement. Coco Export Indo is not responsible for decisions made solely from general website content, external websites, network interruptions, or circumstances outside reasonable control.

Nothing in these terms excludes a responsibility that cannot lawfully be excluded. Any limitation, warranty, inspection right, claim procedure, or remedy for a commercial order is governed by the written terms accepted for that order.

10. Governing law

These Website Terms are governed by the laws of the Republic of Indonesia, without limiting any mandatory rights that apply under another jurisdiction. A commercial contract may contain its own governing-law and dispute-resolution provisions.

11. Contact

Questions about these terms can be sent to [email protected] or by post to Jl. Kluet 3 Blok E25 No. 19, Teluk Pucung, Bekasi Utara, Kota Bekasi, Jawa Barat 17121, Indonesia. For a product or shipping enquiry, use the Contact page or the request-for-quote form.